Shipping & Conditions

Shipping

Information on this website is subject to change without notice. By using and purchasing from our website, you accept and agree to our policies and privacy details listed below.

SHIPPING

All ready-made items take 5-7 business days (excluding weekends and public holidays) to be processed and despatched. We endeavour to despatch as soon as possible so your item may leave us earlier.

Australia

 Order Value Shipping Cost
$0.00-$88.99 $9 fully tracked parcel shipping
$89+ FREE SHIPPING in Australia (no code needed)
Express, tracked upgrade  Dependant upon order value


New Zealand 

 Order Value Shipping Cost
$0-$100.00 $15 tracked parcel
$100.01+ $19 tracked parcel
Express Courier $25 for orders up to $250 value

Please enquire before placing order to work out the most cost-effective method for larger orders/express for smaller packages.

United States / United Kingdom

 Order Value Shipping Cost
$0.00-$60.00 $19 tracked parcel
$60.01-$250.00 $29 tracked


Please enquire before placing order to work out the most cost-effective method for larger orders/express for smaller packages.

Other Countries 

 Order Value Shipping Cost
$0.00-$120 $24 registered parcel (some tracking)
$120.01-$250 $34 registered parcel (some tracking)

 

Express Post

Selecting Express Post at checkout will not speed up order processing time - you are paying for an express Australia Post parcel transit time ONLY. All items are sent via regular mail through Australia Post within Australia. Postage pricing includes the handling, packaging of your purchase, post satchel or box and tracking where applicable.

Tracking 

If you selected tracked shipping, you will receive an email with trackable Aus Post info - please check your junk mail! If you wish for your item to be sent via tracked and/or express post, please select the tracked and/or express option at checkout. Bon Maxie will not be held responsible for any lost items in the mail.

Delivery Times + Signature

We cannot be held responsible for your purchase's transit duration. Once your order has been posted, it is out of our control. We require signatures upon delivery. This system is in place to avoid orders being weather damaged, left in an unsafe location or theft. Please allocate a postal address that will have a recipient to sign for your item or direct it to a local parcel locker where you can pick up the item when convenient to you.

Postal Addresses

It is your responsibility to check your postal address at the time of the order. Bon Maxie is not liable for purchases returned to us due to incorrect addresses. Re-directing post will occur at the customer's expense.

International Orders
Orders are sent via regular mail with Australia Post (no tracking or signature unless stated at checkout) - check estimated delivery times on the Australia Post website. The customer is responsible for all customs/duties fees, if applicable.

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For Decoration Purposes Only

All items are for decoration purposes only - please keep out of reach of children.

Product Colours

Some colours may look different on screen than they do in real life.

General Product Care

Please treat your purchases with care. If handled roughly, stored incorrectly or cleaned using inappropriate substances, items may break or become damaged. Store all items in a clean, dry environment to ensure longevity.

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Returns & Exchanges
Please choose carefully as Bon Maxie does not accept exchanges for change of mind. This is also due to hygiene reasons. Dimensions and extensive descriptions are stated on the website for this reason. We will replace items within one week of item receipt if they are not as per your order (i.e. incorrect item posted or faulty) however items damaged in transit should be taken to your local post office for assessment as Australia Post requires a review for compensation. IF you need to return your order due to the reasons stated above, please contact us FIRST to confirm it will be accepted. We cannot provide a refund for a returned item not previously discussed. You are welcome to visit our stockists around Australia if you'd like to view our products before you purchase.

Copyright + Registered Trademarks
The purchase of ANY Bon Maxie product does not transfer reproduction rights. Please do not use or reproduce any images or designs without permission.  All designs remain property of Bon Maxie. All designs are protected by registered trademarks, copyright and intellectual property laws. © 2015 onwards Bon Maxie. All Rights Reserved. Bon Maxie and the Bon Maxie logo are registered trademarks of Protocol Fitness Pty Ltd trading as Bon Maxie.

Privacy Policy

Review our Privacy Policy here.

Website Terms of Use

Review our Terms of Use here.